AI chat
Generative AI trained on your own material. It handles support, sales and internal questions — including questions it has never seen before.
Swedish AI platform
Your own AI agent for customer service
ZyndraAI is the Swedish platform where companies build their own AI chat and digital brain that knows the business. The AI agent handles customer service in chat, email and phone — in the customer's own language, around the clock — and hands over to your team when needed.
5.0 out of 5 in Google reviews
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14-day free trial
100% no-code platform
A Swedish platform with EU data hosting. Train the AI on your own material, connect your channels, and let your team approve every improvement before it goes live.
SwedenCompany · support
5.0Google rating
24/7Chat · voice
90+Languages automatically
Already live at
Stadium · Hemfrid · Skansen
Used by
- Stadium
- Hemfrid
- Skansen
- Flowlife
- Valostore
- Autodude
- Folkpool
Everything AI customer service needs — in one platform
Everything your team needs to run AI-driven customer communication in production — not a prototype.
ZyndraAI Studio
The workspace where you build the AI: knowledge base, system prompt, tone of voice and rules. Simple to start with, precise when you want control.
Omnichannel live chat
Web, Instagram, WhatsApp and Messenger in one inbox. AI and humans work inside the same conversation, in real time.
Human in the loop
Conversations your agents touch become material for improving the assistant. Your team sharpens the AI while they work — every change is approved by a human.
Real-time translation
Agent and customer can write in different languages. Translation runs both ways automatically, so one team serves more markets.
Voice AI (beta)
AI connected to a phone number, multilingual and available around the clock. A newer capability under active development — we walk through scope in the demo.
Flow builder and function calling
The AI fetches live data and performs actions in your systems over API: order status, prices, stock levels and returns.
Analytics
Dashboards for conversations, performance and key metrics. See what customers actually ask about — and what the AI resolves.
From website to working assistant in three steps
Most teams have a first version answering real questions the same week.
Point at your knowledge
Crawl your website, upload documents and connect the systems where your answers already live.
Decide how it should behave
Set tone of voice, guardrails and escalation rules. Test in a safe preview until you are satisfied.
Publish and follow up
Go live in your channels, watch the analytics and keep improving with your team in the loop.
Built for Nordic companies going global
ZyndraAI was built for e-commerce, travel and service businesses that answer the same questions thousands of times a month — in more languages every year.
The platform is hosted in the EU, processes data under a signed DPA and never trains public models on your customer conversations.
AI agent, AI chat and AI customer service
One digital brain, three ways to use it. Train it once, then connect the channels your customers actually reach out in.
AI agent for business
Build an AI agent that knows your products, terms and routines — without code. It handles questions across every channel and escalates to a human by your rules.
AI customer service 24/7
AI customer service that answers order, shipping, return and product questions instantly in 90+ languages, with source-grounded answers from your own material.
AI chat for web and social channels
An AI chat on your website, WhatsApp, Instagram and Messenger — with a shared inbox, history and handover to your agents.
Customer voices
5.0 out of 5 – here is what customers say
Reviews from companies using ZyndraAI in their customer communication every day.
Rated 5.0 out of 5 on Google
Fredrik Gillen, Stadium Fast, personal and helpful support
We are very happy with ZyndraAI. They offer fast, personal and helpful support.
The platform has a clear and user-friendly interface that makes it easy to navigate and to build your own bots. The generative AI is intelligent, easy to prompt and gives a lot of flexibility for further development. Warmly recommended!
SFredrik GillenStadium
E-commerce We are very happy with our partnership
Everything has run smoothly from day one – the team behind Zyndra listens, solves problems and is always quick with support. We got great help with the setup and were up and running fast.
Zyndra is user-friendly and helps our customers get answers around the clock. The tool is easy to adapt and relevant new information is kept up to date, so customers always get correct information.
It has also given us valuable insight into what information our customers were missing, which has helped us improve our communication in several areas.
ZE-commerceE-commerce
Retail Helped us take the step into AI
Zyndra AI helped us take the step into AI with an incredibly capable AI chat on our website. It does not only serve customers – it also helps us internally to find answers quickly.
The launch was remarkably fast and simple, and they have kept helping us develop the chat for maximum impact and customer value. They are professional and as committed to the development as we are. We warmly recommend Zyndra AI as a supplier.
ZRetailRetail
Customer support Not a dumb chatbot – a real conversation
We integrated ZyndraAI into our customer support and it is fantastic. It is faster than we are, and that feels great.
Instead of a dumb chatbot, ZyndraAI has a real conversation with you and answers follow-up questions whenever the answer exists in our FAQ or other inputs. If you misspell something or use another language, it still finds the answers in your preferred language – even though we only wrote our FAQ in English.
Fantastic for us and praised by our customers. Highest possible recommendation!
ZCustomer supportCustomer support
E-commerce Answers for our e-commerce customers 24/7
We use ZyndraAI in our e-commerce store to help visitors and customers get answers 24 hours a day. Very good support from ZyndraAI when we started, and the tool keeps evolving – and we evolve with it. Many businesses would benefit from this. Try it yourself!
ZE-commerceE-commerce
Services Full overview in the dashboard
Great treatment and clear information already when we were exploring the service. Great help setting up the chat on our website and creating the right conditions for the bot and its personality.
The dashboard gives us a strong overview of what the bot writes. We see chats live and historically, and can take over a chat manually in real time. It is also easy to add and edit information from the dashboard. ZyndraAI replies quickly by email and phone.
ZServicesServices
Services Better insight into what customers ask for
We are very pleased with ZyndraAI and the great service we have received. It has made it much easier to answer our clients' most common questions, and we have gained better insight into who visits our website and what information is most in demand.
ZServicesServices
Legal Legal guidance around the clock
We use ZyndraAI both for the chat on our website and in another chat forum where our customers get legal guidance around the clock, thanks to the AI ZyndraAI helped us build. They are always available for questions and support. I warmly recommend this company!
ZLegalLegal
B2B services I cannot believe how many leads I get now
Fantastic service! Simple, understandable and really good onboarding support. I cannot believe the response and how many leads I get now!
Realising how many leads I missed before is frustrating and fascinating at the same time. One thing is certain: I will expand my subscription and I truly recommend this to anyone who works with customers.
ZB2B servicesB2B services
Customer since 2024 They really listen, great contact
They really listen and the contact with your dedicated point of contact is great. Recommended!
ZCustomer since 2024Customer since 2024
See it on your own content
Create an account and try it free for 14 days, or book a 45-minute demo where we build on your material.