Your own AI agent for customer service
Build an AI chat and digital brain that knows your business. It handles customer service in chat, email and phone, in the customer's language around the clock, and hands over when needed.
Multilingual AI chat
The AI agent answers in the customer's language and hands over to a person when needed.
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14-day free trial
100% no-code platform
Swedish company, Swedish support and EU-hosted data. Train the AI on your material and approve every improvement before it goes live.
Already live at
Stadium · Hemfrid · Skansen
Used by
- Stadium
- Hemfrid
- Skansen
- Valostore
- Autodude
- Folkpool
The decisive difference
An AI agent, not a traditional chatbot
Old chatbots follow fixed flows. An AI agent understands the question, finds the right information and answers in your tone of voice.
Traditional chatbot
- Fixed flows and button choices
- Only knows prebuilt answers
- A separate system beside support
- One language at a time
- Customers quickly seek a human
ZyndraAI
- Generative AI from the ground up
- Understands new questions
- One customer-service platform
- Multilingual with real-time translation
- AI and agents in one conversation
The platform
Everything AI customer service needs – in one platform
Six parts that connect in one digital brain – build, train, answer and follow up without switching systems.
AI Chat
Generative AI trained on your own material.
ZyndraAI Studio
Build knowledge, tone and rules without code.
Omnichannel live chat
Web, Instagram, WhatsApp and Messenger in one inbox.
Human in the loop
Your team reviews and approves every improvement.
Real-time translation
Agents and customers can write in different languages.
Voice AI
Multilingual phone AI available around the clock.
- 90+Languages automatically
- 100%No-code platform
- EUData stored in the EU
AI + human
Your team improves the AI while they work
An agent can join any conversation. Improvements require human review; automated conversations never train the model by themselves.
One inbox for web and social channels
Two-way real-time translation
Clear rules for human handover
From question to action
- 1
Customer asks
Can I change the size on my order?
- 2
AI retrieves
Order status and return rules.
- 3
AI answers
A concrete answer in the customer's language.
- 4
If needed: agent
The case transfers with full context.
Voice AI
The same digital brain – now on the phone
Connect the AI to a phone number so customers can speak with it, in multiple languages and around the clock.
What you can build
AI agent, AI chat and AI customer service
One digital brain, three ways to use it.
AI agent or chatbot – what's the difference?
A guide for anyone choosing a customer-service solution: what separates a rule-based chatbot from an AI agent trained on your own company data – and what that means in practice.
Read the guide- Rule-based flows vs. company-trained AI
- When and how cases are handed over to a human
- What you can actually measure and improve
- About an 8-minute read
Customer voices
5.0 out of 5 – here is what customers say
Reviews from companies using ZyndraAI in their customer communication every day.
Rated 5.0 out of 5 on Google
Fredrik Gillen, Stadium Fast, personal and helpful support
We are very happy with ZyndraAI. They offer fast, personal and helpful support.
The platform has a clear and user-friendly interface that makes it easy to navigate and to build your own bots. The generative AI is intelligent, easy to prompt and gives a lot of flexibility for further development. Warmly recommended!
SFredrik GillenStadium
E-commerce We are very happy with our partnership
Everything has run smoothly from day one – the team behind Zyndra listens, solves problems and is always quick with support. We got great help with the setup and were up and running fast.
Zyndra is user-friendly and helps our customers get answers around the clock. The tool is easy to adapt and relevant new information is kept up to date, so customers always get correct information.
It has also given us valuable insight into what information our customers were missing, which has helped us improve our communication in several areas.
ZE-commerceE-commerce
Retail Helped us take the step into AI
Zyndra AI helped us take the step into AI with an incredibly capable AI chat on our website. It does not only serve customers – it also helps us internally to find answers quickly.
The launch was remarkably fast and simple, and they have kept helping us develop the chat for maximum impact and customer value. They are professional and as committed to the development as we are. We warmly recommend Zyndra AI as a supplier.
ZRetailRetail
Customer support Not a dumb chatbot – a real conversation
We integrated ZyndraAI into our customer support and it is fantastic. It is faster than we are, and that feels great.
Instead of a dumb chatbot, ZyndraAI has a real conversation with you and answers follow-up questions whenever the answer exists in our FAQ or other inputs. If you misspell something or use another language, it still finds the answers in your preferred language – even though we only wrote our FAQ in English.
Fantastic for us and praised by our customers. Highest possible recommendation!
ZCustomer supportCustomer support
E-commerce Answers for our e-commerce customers 24/7
We use ZyndraAI in our e-commerce store to help visitors and customers get answers 24 hours a day. Very good support from ZyndraAI when we started, and the tool keeps evolving – and we evolve with it. Many businesses would benefit from this. Try it yourself!
ZE-commerceE-commerce
Services Full overview in the dashboard
Great treatment and clear information already when we were exploring the service. Great help setting up the chat on our website and creating the right conditions for the bot and its personality.
The dashboard gives us a strong overview of what the bot writes. We see chats live and historically, and can take over a chat manually in real time. It is also easy to add and edit information from the dashboard. ZyndraAI replies quickly by email and phone.
ZServicesServices
Services Better insight into what customers ask for
We are very pleased with ZyndraAI and the great service we have received. It has made it much easier to answer our clients' most common questions, and we have gained better insight into who visits our website and what information is most in demand.
ZServicesServices
Legal Legal guidance around the clock
We use ZyndraAI both for the chat on our website and in another chat forum where our customers get legal guidance around the clock, thanks to the AI ZyndraAI helped us build. They are always available for questions and support. I warmly recommend this company!
ZLegalLegal
B2B services I cannot believe how many leads I get now
Fantastic service! Simple, understandable and really good onboarding support. I cannot believe the response and how many leads I get now!
Realising how many leads I missed before is frustrating and fascinating at the same time. One thing is certain: I will expand my subscription and I truly recommend this to anyone who works with customers.
ZB2B servicesB2B services
Customer since 2024 They really listen, great contact
They really listen and the contact with your dedicated point of contact is great. Recommended!
ZCustomer since 2024Customer since 2024
See your own digital brain at work
45 minutes. We start from your most common customer questions and show how the AI answers them – with your data and your tone of voice.
14-day free trial – start right away, book a demo whenever you want a walkthrough.

