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Support
If you are an existing customer and need support help, you can email us directly at:
support@zyndra.AI
FAQs
Frequently asked questions
What is generative AI?
Generative AI is a type of artificial intelligence that doesn't just answer questions with predefined answers, but actually 'creates' entirely new answers based on the data it was trained on. Instead of just pulling information from a database, generative AI uses advanced algorithms to understand and create text.
With your own AI chat powered by generative AI, your business can create a conversational experience that is both personalized and customized. This means that the AI can not only answer common questions, but also understand the context and answer more complex questions with natural and creative phrasing.
For customer service, for example, this means that AI chats can offer unique and detailed answers in a way that feels both genuine and engaging - like talking to a knowledgeable employee.
What are custom workflows?
Custom workflows are tailored flows that you can build to control how your AI chat will behave and what steps it will follow in a specific conversation. It's like creating a clear blueprint where you can decide exactly how the AI should respond, what it should ask, and what actions it should take depending on the customer's response.
With custom workflows, you can easily drag and drop different elements to create everything from simple question flows to more complex processes, such as helping customers with a product selection or guiding them through a booking process. This makes your AI chat more flexible and customizable to your business needs and customer preferences.
Can I try your service for free?
Absolutely! You can test ZyndraAI for free for 10 days to explore the power of our service. No credit card needed!
Do you have a lock-in period?
No, there are no lock-in periods on our subscriptions! You can cancel your subscription at any time.
Do you have a notice period?
No, there are no notice periods on our subscriptions! You can cancel your subscription whenever you want.
How do I pay if I want a paying plan?
Payment is made via Stripe. You can use most payment cards. If you are not able to use a company card, we can use traditional invoicing.
What currency do you charge in?
Our prices are in Swedish Krona, but it will be automatically converted to your local currency upon transaction. Our "starter" plan that costs 1500kr/month is equivalent to about 150USD