Is your customer service ready for AI?
Eight questions about volume, channels, knowledge, systems and follow-up. You get a score between 0 and 100, a breakdown per area and a prioritised three-step action plan. Takes under two minutes.
How many customer tickets do you handle per month?
FAQ
What does the test measure?
Five areas: ticket volume and repetitiveness, channels and languages, the quality of your existing knowledge material, how connectable your systems are, and how well you measure support today. Together they decide how quickly an AI agent delivers value.
What does the score mean?
Below 35 means the basics need to be in place first. 35–59 means you are on your way and should start with one narrow area. 60–79 means you are ready to put AI into production. 80 and above means you have what it takes to automate at scale.
Do I have to give my email?
No. The result appears on screen straight away. You can choose to have the report emailed to you, but it is entirely optional.
What happens after the test?
You get a three-step action plan based on your answers. If you want to move forward you can start a 14-day free trial or book a walkthrough with us.