Data protection
Our sub-processors
Last updated: 17 August 2026
To deliver the Service we engage a number of sub-processors. We review each one before onboarding and have a data processing agreement with every one of them.
Sub-processors we use
| Sub-processor | Purpose | Location |
|---|---|---|
| Oracle Cloud Infrastructure | Cloud infrastructure, operations and data storage | Sweden and Germany (EU) |
| Google Cloud Platform | Storage of images and files, and the Gemini language model | EU – region confirmed per service |
| OpenAI | Language model for generating AI answers | USA – EU standard contractual clauses |
| SendGrid (Twilio) | Email delivery | USA – EU standard contractual clauses |
| Stripe | Payment and invoicing | USA – EU standard contractual clauses |
For transfers outside the EU/EEA we apply the European Commission's standard contractual clauses or the EU–US Data Privacy Framework, supplemented by technical and organisational safeguards. If you need written documentation about a specific provider's region or transfer mechanism ahead of a procurement, email hello@zyndra.ai.
We notify you before adding a new sub-processor and give you the opportunity to object.
In addition to the above we offer integrations with external systems that you choose to activate yourself – for example HubSpot. If you activate such an integration, data is transferred to that system according to your instructions, and that provider becomes your own sub-processor. We do not use these systems for our own purposes and they are not covered by the list above.
Related documents
See the privacy policy and the data processing agreement.
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