Seasonal peaks
Black Friday, holidays and campaigns create ticket spikes. The AI agent takes the repetitive questions so your team avoids queues and overtime.
For online retailers
Customer service that's open when your customers shop.
An AI agent trained on your terms, policies and products answers returns, complaints and delivery questions around the clock – in the customer's own language. With Enterprise it connects to your systems to track orders, answer stock questions and add products to the cart.
14-day free trial
Chosen by Stadium, Valostore, Autodude and others
ZyndraAI
Online
Can I return a jacket I bought on sale?
Yes! Sale items can be returned within 30 days as long as the tag is still attached. Shall I send you the link to the returns portal?
Please, and what does it cost?
Returns are free when dropped off at a service point. Here's the link – you'll get an email once the return is registered.
Illustrative example. Order and product data require an integration (Enterprise).
E-commerce brands already using ZyndraAI
- Stadium
- Aim'n Apparel
- Folkpool
- Valostore
- Autodude
- Zetas Garden
Everyday e-commerce
Three things that take time from your team
“Where is my order?”
Delivery, return and status questions are often the same questions again and again. They can be answered instantly, without anyone digging through systems.
Customers in many languages
Sell abroad without local support staff. The agent answers in 90+ languages and live chat translates in real time when a colleague takes over.
Two levels
Start with knowledge. Connect your systems when you're ready.
The foundation is up and running fast. Integrations are built around the systems you already have.
A digital brain for your store
The AI agent is trained on your own material and answers the questions that come in every day.
- Returns, complaints, terms, fees and deliveries
- Cancelled orders, size guides, care advice and career questions
- Answers 24/7 in 90+ languages
- Live chat with real-time translation when a colleague takes over
- AI agent for the email channel included in Premium
Enterprise
Custom integrations
We connect the AI agent to your own systems so it can answer with live data and take actions.
- Products, collections, prices, sizes and stock in real time
- Order tracking right in the chat
- Customers can add products to the cart from the chat
- Tailored to your system landscape and security requirements
Two ways to integrate
We build everything – or you build it yourselves
Same possibilities, different responsibility. Choose by volume and whether you have your own developers.
E-commerce Enterprise
29,000 SEK/month
Turnkey. ZyndraAI builds, tests and maintains all your integrations.
- Everything in Enterprise
- ZyndraAI builds and maintains all integrations
- 50,000 chats/month
- 20,000 trained data sources
- 3-month commitment, no setup fee
Enterprise
9,800 SEK/month
If 20,000 chats and 10,000 data sources are enough, your own developers can build the integrations.
- 20,000 chats/month
- 10,000 trained data sources
- You build and maintain the integrations yourselves
Your systems, your setup
The integration is shaped around what you already have
What the agent can do depends on the systems you use and the data they share. That's why we always start with a review of your setup rather than a fixed list.
- 1
Review
We go through your business system, store platform and your order and stock flows.
- 2
Proposal
You get a concrete proposal of what the agent can answer and do with your specific systems.
- 3
Connect & test
We build the integration and test the answers together with you before anything goes live.
- Everything the agent says is based on your approved material and your systems. Improvements always require human approval.
AI and humans
The agent handles volume. Your team handles judgment.
When a case is sensitive or complex it's handed over to your live chat with the full conversation, so the customer never has to start over.
The AI agent
Repetitive questions, policies, order status and product questions – instantly, around the clock.
Your team
Complaints that need judgment, VIP customers and exceptions – with full context.
Common questions from online retailers
See what the AI agent can do for your store
Try the base platform free for 14 days, or book a demo where we walk through your systems and options.
14-day free trial