Insights
How businesses can use generative AI with ZyndraAI
Tom Järvheden · 25 October 2024 · 4 min read

From automated customer service to insights from conversation data — concrete ways to put generative AI to work in your business, with no code required.
Generative AI is changing the way businesses interact with their customers. At ZyndraAI, we provide the tools to build AI agents on your company's own knowledge — entirely without code.
What is generative AI?
Generative AI refers to algorithms that can create text, images, audio and other types of data by learning patterns from large amounts of information. In communication, the technology is used to build AI agents that hold natural conversations, answer questions and guide the customer forward.
How can businesses use generative AI?
- Better customer service: AI agents that handle both simple and more complex cases and give personalised recommendations.
- Automating routine tasks: from bookings to order status, freeing up your team for more valuable work.
- Insights and analytics: see how the agent is performing, which questions keep recurring, and where customers get stuck.
Why ZyndraAI?
- No code: anyone in the organisation can build and customise an AI agent.
- Flexibility: works on your website, in Messenger, WhatsApp and more channels.
- Scalability: the platform grows with you, from startup to enterprise.
- Live chat: your team can take over the conversation whenever needed, seamlessly for the customer.
Generative AI isn't a passing trend. With ZyndraAI, your business can stay ahead and create customer experiences that make a real impact.
