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How to use ZyndraAI and generative AI to sell more

Tom Järvheden · 25 October 2024 · 5 min read

How to use ZyndraAI and generative AI to sell more

Generative AI is transforming both customer service and sales. Here's how to build an AI agent on your own data — multilingual, available around the clock, and in your own voice.

One of the most powerful technologies for customer service and sales is generative AI. With ZyndraAI, we've made the technology accessible to every business, regardless of size or industry. Here's how to use it to sell more while raising your service level at the same time.

Easy to build an AI agent on your data

Building an AI solution from scratch has traditionally required both technical expertise and significant resources. With ZyndraAI, no coding is required. You train your AI agent by uploading files or letting the platform read your website. We don't retrain the language model on your data — instead, the AI searches your knowledge base and answers based on what's actually written there. That makes answers traceable and lets you update the knowledge whenever you need to.

Understands every language and answers around the clock

Your customers can come from anywhere in the world. The AI agent handles Swedish, English, Spanish and a long list of other languages, and it works around the clock, all year round. That means no question sits unanswered overnight — and no sale is lost because nobody replied in time.

Create your own persona and set the rules

You shape the AI to match your brand. Define a persona, set clear rules for what it can and can't say, and decide the tone of voice. Formal and professional or friendly and relaxed — the choice is yours. The result is a consistent customer experience that feels like your company.

The power of NLP

ZyndraAI is built on advanced natural language processing (NLP) that handles nuance, typos, abbreviations and colloquial language. Customers can write however they like and still get the right answer. Fewer misunderstandings mean happier customers and more closed deals.

Summary

With ZyndraAI you get a multilingual AI agent that's available around the clock, trained on your own knowledge and shaped by your brand. Explore how the platform can help your business take the next step today.

See your own AI agent at work

30 minutes. We start from your most common customer questions and show how the AI answers them – with your data and your tone of voice.

14-day free trial – get started right away.