Add the request in the flow builder
Choose GET or POST, enter the URL and the headers your API requires, such as an API key.
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Connect ZyndraAI to HTTP-anrop
HTTP requests let you connect the AI agent to any API – without a ready-made integration.
What you can do with HTTP-anrop
The most flexible way in. If your system has an API, ZyndraAI can talk to it: fetch order status from your e-commerce platform, check stock levels in your business system, or look up prices in real time.
- Fetch order status from your e-commerce platform in real time.
- Check stock levels or price in your business system.
- Create records in an internal system based on the conversation.
- Look up customer details before the agent replies.
- Build integrations with systems no one else has connected to.
How to connect them
Send and interpret data
Use variables from the conversation in the request and extract the fields you want to use in the response.
Handle errors and publish
Decide what the agent should do if the request fails – for example, hand over to a human – and publish.
Frequently asked questions about the HTTP-anrop integration
- Do we need a developer?
- The setup is done in the interface, but someone needs to know how your API works and which fields should be used.
- Which authentication methods are supported?
- Common variants such as an API key in a header or a bearer token.
- What happens if the API is down?
- The agent follows the rule you set: hand over to a human, ask the customer to come back, or suggest an alternative.
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