Connect your Instagram account
Activate the integration in ZyndraAI and log in with your Instagram account. Permissions are approved once.
All integrations
Channels
Connect ZyndraAI to Instagram
The connection lets the AI agent automatically reply to DMs from your Instagram account.
What you can do with Instagram
Questions about stock, sizes and delivery time often arrive as DMs. Connect your Instagram account to ZyndraAI so they're answered instantly, around the clock, without anyone needing to monitor the app.
- Answer stock, size and delivery questions that arrive as DMs.
- Pick up on buying signals and link to the right product page.
- Catch DMs from campaigns and stories without monitoring the app.
- Gather Instagram conversations in the same inbox as other channels.
How to connect them
Decide what should happen
Choose in the flow builder which step in the conversation should trigger the integration and what data should be sent.
Test and publish
Run through the flow in test mode, check that the data ends up in the right place and publish it on your channels.
Frequently asked questions about the Instagram integration
- Is a business account required on Instagram?
- Yes, the account needs to be a business or creator account linked to a Facebook page.
- Can the AI reply to comments on posts?
- No. The integration covers direct messages (DMs) only, not comments on posts or stories.
More integrations
Connect the WhatsApp Business API to your AI agent and meet customers on the channel they use most.
Read moreFacebook Messenger
Connect Messenger to the AI agent and gather conversations in the same inbox as everything else.
Read moreHubSpot
Create leads in HubSpot directly from the chat and map the fields to variables collected during the conversation.
Read moreSee your own AI agent at work
45 minutes. We start from your most common customer questions and show how the AI answers them – with your data and your tone of voice.
14-day free trial – get started right away.