Connect your Instagram account
Activate the integration in ZyndraAI and log in with your Instagram account. Permissions are approved once.
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Connect ZyndraAI to Instagram
The connection lets the AI agent automatically reply to DMs and comments from your Instagram account.
What you can do with Instagram
Questions about stock, sizes and delivery time often arrive as DMs. Connect your Instagram account to ZyndraAI so they're answered instantly, around the clock, without anyone needing to monitor the app.
- Answer stock, size and delivery questions that arrive as DMs.
- Pick up on buying signals and link to the right product page.
- Handle comments on posts and campaigns without monitoring the app.
- Gather Instagram conversations in the same inbox as other channels.
How to connect them
Decide what should happen
Choose in the flow builder which step in the conversation should trigger the integration and what data should be sent.
Test and publish
Run through the flow in test mode, check that the data ends up in the right place and publish it on your channels.
Frequently asked questions about the Instagram integration
- Is a business account required on Instagram?
- Yes, the account needs to be a business or creator account linked to a Facebook page.
- Can the AI reply to comments and not just DMs?
- Yes. You decide yourself whether the agent should handle comments, DMs or both.
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