Which version of Google Analytics is supported?

GA4. You specify the measurement ID and which events should be sent.

Is personal data sent to GA4?

No. You control which events and parameters are sent and should not include personal data.

Analytics

The connection sends events from the chat flow to GA4 so you can measure the AI agent's impact.

See the chat as part of the customer journey, not as a separate silo. ZyndraAI sends the events you choose to GA4.

Activate the integration in ZyndraAI and log in with your Google Analytics account. Permissions are approved once.

Choose in the flow builder which step in the conversation should trigger the integration and what data should be sent.

Run through the flow in test mode, check that the data ends up in the right place and publish it on your channels.

Which version of Google Analytics is supported?: GA4. You specify the measurement ID and which events should be sent.
Is personal data sent to GA4?: No. You control which events and parameters are sent and should not include personal data.

Connect the WhatsApp Business API to your AI agent and meet customers on the channel they use most.

Let the AI agent reply to DMs and comments from your Instagram account.

Connect Messenger to the AI agent and gather conversations in the same inbox as everything else.

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